CVCC is upgrading PirateWeb to the new PiratePortal effective Summer 2024.  As part of this upgrade, everyone’s login accounts will move from the @piratemail.cv.edu to the new @alabama.edu account.  This new account will be required and is separate from your @piratemail.cv.edu account.  Your PirateMail email will also be changing to the new @alabama.edu account so please start checking it along with your @piratemail.cv.edu daily for more information.

How do I claim my Alabama.edu account?

1. Within 24 hours of being accepted to CVCC, you will receive an email to the personal email account you provided when applying to the college. The subject of this email will be “Activate Your Alabama.edu Account” and it will come from noreply@rapididentity.com.
   Note: Make sure you check your spam and junk.  Also, make sure you provided YOUR email and not your parents, friends, or school account you no longer have access to.
2. Within the email you receive, you will be provided a 12-character claim code.  You must have this claim code and your student A# (provided in your welcome letter) to claim your new account.
3. With your A# and Claim Code, you will then go to password.alabama.edu and click the “Claim My Account” button.
4. Enter your A# and your claim code and agree to the guidelines.
5. You will then be required to create a password for your account and set up your multi-factor authentication (Microsoft Authenticator App, call, or text).  Note: Make sure you enter the proper phone number.  It is best to set up the app because it is the most secure method.

Can I still use PirateWeb?

PirateWeb can still be used temporarily, but it is best for you to use your A#@alabama.edu and the PiratePortal going forward.  All information stored in PirateWeb will be in the new PiratePortal.

How can I access the new @alabama.edu email?

You will go to www.outlook.com and select Sign In.  You can also go directly to www.outlook.com/alabama.edu.  From there, you will enter your A#@alabama.edu address and the new password you created when you claimed your account.

What happens to my old emails?

Your old emails will not migrate to the new system.  If you have items in your @piratemail.cv.edu account that you want to keep, it is recommended to forward those emails to your personal email or your new @alabama.edu account.  This should be done ASAP to be sure you don’t lose any important emails.

How can I reset my @alabama.edu password?

1. Go to password.alabama.edu.
2. Enter your A#@alabama.edu into the box.
3. Click Go
4. On the next screen, click the Forgot Password blue link under the password box.
   1. If this link does not appear, this means you have not claimed your account and must do so with the instructions above about “How do I claim my Alabama.edu account?“.

Who can I ask for questions?

If you have questions, you can email claim@helpdesk.cv.edu or call 334.214.4860.

PirateWeb

You can access the old PirateWeb until the end of July.

PirateMail Email Access

You can temporarily access your old PirateMail email address here, but please forward any old emails you need to keep to your new account ASAP.